Patient Accommodations
Concierge Services
We've all wished for more hours in a day. Now, St. Joseph's Hospital and Medical Center offers employees, visitors and patients the next best thing - a personal concierge service.
St. Joseph's is the first hospital in the Valley to offer a full range of concierge services. Available for business and personal use, the concierge provides everything from gift recommendations to coordinating travel to planning parties.
Use of the concierge is free; however, the user is responsible for the cost of products or services purchased. For example, while there is not a cost to provide customized gift recommendations, the customer does have to pay for the gift itself.
The concierge is located in the main admitting lobby and operates Monday through Friday, from 7:00 a.m. to 5:00 p.m.
Employees and visitors who can't stop by the concierge in person can still take advantage of the service 24 hours a day, seven days either by calling 602-406-4949, sending an email to concierge@chw.edu , or visiting www. lesconcierges.com/stjosephs .
St. Joesph's is Smoke Free
For the health and well-being of our patients, visitors and employees, St. Joseph's Hospital and Medical Center is proud to be a tobacco-free campus.
As a national healthcare leader, St. Joseph's believes it is important for the hospital to promote good healthcare practices. A tobacco-free environment follows the hospital's mission of delivering high-quality services while protecting patients, staff and visitors from exposure to second-hand smoke.
Tobacco use is not allowed in the hospital's buildings, grounds (including outdoor areas), parking areas or walkways.
Gift Shop
The Gift Shop is located on the first floor. It is open Monday through Saturday from 6 a.m. to 9 p.m., and Sundays from 8 a.m. to 6 p.m. Orders can be placed at the Gift Shop and delivered to patients by calling us at 602-406-4141. Major credit cards are accepted.
Interpreter Services
St. Joseph's offers interpretation and translation skills in a variety of Native American and foreign languages, as well as American Sign Language. To request an interpreter, call 602-406-5687.
Visiting Hours & Guidelines
General visiting hours for most patient care areas are from 8:30 a.m. to 8:30 p.m. Extended hours are available to immediate family. Parents of pediatric patients are permitted to visit 24 hours a day. Visiting hours for the intensive care units are limited and vary. For further details about specific visiting hours and restrictions, call 602-406-3000 and ask the hospital operator to connect you to the nurses station of the area you wish to visit.
Priests, rabbis, and other members of the clergy are welcome to visit patients any time except when certain types of care or treatment are in progress.
Children Visiting Children may visit but must be accompanied by and remain with an adult at all times.
Patient Safety
In the interest of safety for our patients, anyone who has symptoms of colds, e.g., runny nose and fever or sneezing & coughing, should not visit hospitalized patients. If you do wish to visit with a respiratory illness then you are requested to discuss with the caregiver what you should do to reduce the risk to the hospitalized patient, e.g., hand hygiene and wearing a mask.
Flowers
Flowers may be brought in by visitors, delivered to the hospital, or delivered by the hospital's gift shop to all patient care areas except the intensive care units. When bringing fresh-cut flowers, please bring a vase or container.
